The Story: How Arbor Land Design eliminated a three-week shutdown risk and moved from “dead in the water” to five-minute inspection resolutions.
At a Glance
- Customer: Arbor Land Design
- Location: Greenville, SC
- Industry: Civil Engineering and Land Planning
- The Goal: Eliminate the risk of site shutdowns caused by missing or outdated paper documentation
Impact
- $10,000+ saved per day in avoided site shutdown costs
- < 5 Minutes to resolve onsite inspection discrepancies
- $4,500 average annual savings in printing and delivery fees per project
The Challenge
Arbor Land Design experienced firsthand the vulnerability of paper-based compliance. While not responsible for the issue, they were impacted when a site was shut down due to missing and outdated documentation. The site sat idle for nearly three weeks.
- The Impact: $200,000 in lost productivity and sidelined crews
- The Root Cause: Damaged permit boxes, outdated plans, and “information silos” where critical data lived in inaccessible email chains or hard drives
The Solution
With Digital Site Box, Arbor Land Design moved critical compliance documentation to the cloud. By replacing the physical plastic permit box with a digital permit box and scannable jobsite sign, they created a digital system of record accessible to developers, contractors, and inspectors.
- Real-time Visibility: Instant access to SWPPPs, inspection logs, and plans
- Accountability: A centralized hub that ensures everyone is looking at the same version of the truth
The “Aha!” Moment
During a recent project, a DES inspector noted an outdated plan on-site. Historically, this would have meant a failed inspection and days of delay for reprinting and delivery. Instead, the engineer uploaded the revised plans via Digital Site Box in under five minutes. The inspector reviewed them on the spot – no citation, no delay.
The Bottom Line
By treating Digital Site Box as the system of record, Arbor Land Design has transformed its field-to-office communication.
Cost Efficiency: Saved over $4,500 per project by eliminating printing and courier costs
Risk Mitigation: Eliminated the $10k/day threat of site shutdowns
Inspection Readiness: Guaranteed real-time access to updated documentation for municipal officials
“If I were an insurance company, I’d require Digital Site Box. It’s a no-brainer for documentation and liability protection. You just can’t have a high-end townhome project dead in the water because of missing documents.”
— Jim Ammons, Principal Engineer, Arbor Land Design