Terms & Conditions of Use
Effective Date: 11/5/25

These Terms & Conditions (this “Agreement”) are a legally binding contract between Digital Site Box, Inc. (“Us,” “We,” or “Our”) and the subscribing builder, contractor, municipality, or authorized user (“You” or “Your”). By clicking “I Agree” or by accessing or using the Service, You accept this Agreement.

  1. Definitions
  • “Agreement” means this Software-as-a-Service License Agreement between Us and You, including all exhibits, schedules, and amendments hereto.
  • “Customer Data” means all permits, plans, specifications, applications, approvals, text, images, documents, files, photographs, and other content or material, in any format, that is uploaded, entered, stored in, or made available through the Service by You or Your authorized users. Customer Data includes third-party content that You introduce into the Service. Customer Data does not include the Software, the Service, Documentation, or any of Our intellectual property or derivative works thereof.
  • “Documentation” means the standard instructions, specifications, online help files, user guides, setup and installation manuals, training materials, and other reference documentation (in text, visual, or digital format) that We make available to You regarding the use, functionality, or operation of the Service and Site Box.
  • “Effective Date” means the date on which You first accept this Agreement by clicking “I Agree,” signing an order form, or otherwise accessing or using the Service, whichever occurs earliest.
  • “Host” means the servers, networks, and related computer equipment on which the Software operates, which are owned, leased, or controlled by Us or Our subcontractors and used to deliver the Service to You.
  • “Initial Term” means the period of time beginning on the Effective Date and continuing for the duration specified in the applicable order form, subscription confirmation, or online sign-up process, unless earlier terminated in accordance with this Agreement.
  • “Paid Subscription” means a subscription plan for the Service that requires payment of fees and provides enhanced functionalities beyond view-only access, such as uploading permits and construction documents, reviewing documents, managing projects, downloading data, and editing documents. Subscription begins upon payment or invoicing of subscription.
  • “Personal Data” means information relating to an identified or identifiable natural person, including but not limited to names, email addresses, phone numbers, contact information, or other data protected under applicable privacy laws.
  • “Service” means the cloud-based platform, including the web application, QR-enabled digital site box functionality, workflow tools, and related online services provided by Us, together with associated offline components (including the physical Site Box signage). The Service enables builders, contractors, inspectors, municipalities, and other parties to upload, review, and manage onsite documentation (e.g. permits and related construction documentation). The Service excludes Third-Party Applications.
  • “Site Box” means the physical metal sign provided by Us that includes a unique QR code linking directly to the Platform for on-site access to construction documentation.
  • “Software” means the proprietary software applications, object code, program modules, and databases owned and operated by Us and used to provide the Service, together with any updates, modifications, or enhancements thereto.
  • “Subscription Term” means the period during which You have subscribed access to and use of the Service. For Paid Subscriptions, the Subscription Term begins on the Effective Date and includes the Initial Term and automatically renews for successive periods of equal length unless either party provides at least sixty (60) days’ notice of non-renewal to billing@digitalsitebox.us. Each renewal fee is automatically charged to Your payment method on file or invoiced and is non-refundable. For Unpaid Subscriptions, no payment is due, and no automatic renewals occur. Subscription Term is annual unless otherwise agreed upon.
  • “Third-Party Applications” means applications, integrations, software, services, or consulting provided by entities other than Us that interoperate with, or are used in conjunction with, the Service.
  • “Unpaid Subscription” means a basic access level of the Service offered without charge, which may permit limited view-only access to permits or documents but excludes premium functionalities available in a Paid Subscription.
  1. License Grant

Subject to this Agreement, We grant You a limited, non-exclusive, non-transferable license to access and use the Service during the Subscription Term for Your internal business or municipal purposes. No rights are granted except as expressly set forth herein.

  1. Subscriptions, Signs, Payment, & Taxes
  • Paid Subscriptions. Fees must be paid in advance for each Subscription Term. Fees are non-refundable, except as required by law. Renewal charges will be automatically processed unless You provide timely notice of non-renewal via email to billing@digitalsitebox.us as defined above. You must maintain an updated payment method for continued subscription renewal. If You cancel prior to your renewal date, fees are non-refundable and You will have access to the platform until your renewal date. Pricing for Paid Subscriptions may change at the time of renewal, and We will provide at least thirty (30) days’ advance notice of any pricing changes to the email address associated with Your account.
  • Site Box Signs. Upon payment of subscription or custom Site Box signs, Site Box signs are owned by You.
  • Unpaid Subscriptions. If You subscribe to a free plan, You will have limited access rights as described in the Documentation.
  • Taxes. All fees and charges are exclusive of taxes, levies, duties, and similar assessments (“Taxes”). You are responsible for all Taxes associated with Your purchases hereunder, other than taxes based on Our net income, property, or employees. If We are legally required to collect Taxes for which You are responsible, We will invoice You unless You provide a valid exemption certificate.
  1. Privacy, Security & Service Availability
  • Privacy & Security. We process Personal Data only in accordance with Our Privacy Policy. We use commercially reasonable safeguards but cannot guarantee absolute security of transmissions or storage.
  • Service Availability & Support. We use commercially reasonable efforts to provide the Service continuously but do not guarantee uninterrupted access. Maintenance windows and outages may occur. Except as expressly set forth in a separate support agreement, We have no obligation to provide upgrades, enhancements, or support. If provided, support is on a time-and-materials basis.
  1. Updates, Modifications & Compatibility
  • Updates and Modifications. We may, in Our sole discretion, make updates, enhancements, modifications, or improvements to the Service or Software (“Updates”). We have no obligation to provide any Updates, new features, or to continue any particular feature. Your license extends only to the then-current version that We make generally available, and We may discontinue, withdraw, or modify any aspect of the Service at any time without liability.
  • Compatibility and Customer Responsibility. The Service is provided only in its then-current form and version. We do not warrant that any Update or new release will be compatible with prior versions, Your systems, or any Third-Party Applications. You are solely responsible for maintaining hardware, software, Internet connectivity, and other system requirements necessary to access and use the current version.
  1. Acceptable Use

You agree not to, and will not permit any user or third party to:

  1. Use the Service for any unlawful purpose or in violation of applicable laws.
  2. Attempt to circumvent or compromise the security of the Service, including by introducing malware, viruses, or harmful code.
  3. Copy, modify, decompile, disassemble, reverse engineer, or attempt to derive source code or algorithms of the Software.
  4. Share, sell, rent, sublicense, or otherwise provide access to the Service, Site Box, or user accounts to unauthorized third parties.
  5. Use the Service in a manner that imposes an unreasonable or disproportionate load on Our infrastructure or interferes with the proper working of the Service.
  6. Upload or transmit any Customer Data that is unlawful, infringing, defamatory, obscene, or otherwise inappropriate.
  7. Scrape, harvest, or use automated means to extract data from the Service without Our prior written consent.
  8. Misrepresent Your identity or affiliation when using the Service.

We reserve the right to suspend or terminate access if We reasonably believe You or Your users are violating this Acceptable Use Policy.

  1. Customer Obligations

You shall:
(a) Compliance with Laws. Use the Service in compliance with all applicable laws, including building permits, construction codes, data privacy, and records retention.
(b) Customer Data License. Grant Us a limited, non-exclusive, royalty-free license to host, process, display, and transmit Customer Data solely as necessary to provide the Service, including making Customer Data available to municipalities, inspectors, or contractors as directed by You.
(c) Accuracy of Data. Maintain the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data.
(d) Site Box Installation. Install, maintain, and secure the Site Box signage at Your construction site, and ensure the QR code remains accessible.
(e) Security Responsibilities. Maintain the confidentiality of account credentials and notify Us immediately of any unauthorized use or suspected breach.
(f) Marketing Reference. Permit Us to identify You as a customer on Our website and in marketing materials, including limited use of Your name and logo.
(g) Municipality Carve-Out. Nothing in this Agreement transfers or diminishes the regulatory authority or obligations of any municipality. Municipalities remain solely responsible for reviewing, approving, denying, suspending, or revoking permits and for compliance with applicable laws. We do not validate permit applications, certify compliance with building codes, or assume any duty to enforce or interpret code or municipal regulations.

  1. Builder and Municipality Responsibilities

This Rider supplements the [Terms & Conditions] for the Digital Site Box SaaS platform and applies specifically to use by Builders/Contractors (“Builder Users”) and Municipalities/Regulators (“Municipal Users”).

Builder Responsibilities

  • Compliance: Builder Users remain solely responsible for ensuring that all permit applications, plans, and supporting documents submitted through the Platform comply with applicable laws, codes, and regulations.
  • Accuracy: Builder Users warrant that all information and documents provided through the Platform are complete and accurate.
  • Permit Validity: Builders may not rely on the Platform as a substitute for compliance with municipal requirements.

Municipality Responsibilities

  • Authority Retained: Municipal Users retain full and exclusive authority to review, approve, deny, suspend, or revoke permits. Nothing in the Platform transfers or delegates this authority to Company.
  • No Reliance on Company: Municipal Users acknowledge that Company does not provide legal, engineering, or compliance determinations. The Platform is only a conduit for documentation management and review.
  • Data Handling: Municipal Users remain responsible for compliance with public records, retention, and disclosure requirements that apply under applicable laws.

Limitation of Company’s Role

  • Company provides only a technology platform and signage to facilitate secure documentation management and access.
  • Company does not validate permit applications, certify compliance, or provide legal or regulatory advice.
  1. Data & Intellectual Property
  • Customer Data (Storage). The Host may store and maintain Customer Data consistent with Our business processes. After expiration or termination, We may deactivate Your account(s) and delete data after a reasonable period.
  • Ownership of Service. We own all rights, title, and interest in and to the Service, Software, Documentation, Updates, modifications, extensions, and all derivative works, including all intellectual property rights.
  • Feedback. You grant Us a royalty-free, worldwide, perpetual license to use and incorporate feedback or suggestions into the Service.
  • Marks. Our names, logos, and trademarks are Our property. You may not use them without Our consent, except as permitted in Section 7(f).
  • Data License to You. Any Customer Data made available to You by Us or through the Service is for internal use only and may not be shared with unauthorized third parties. Such Customer Data is provided “as is” without warranties, and You are responsible for verifying accuracy before relying on it.
  1. Warranty & Disclaimers
  • Limited Warranty. We warrant that We own the Software and have the right to grant the license hereunder. Your exclusive remedy for breach is correction of the defect.
  • Disclaimers. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE SERVICE, SOFTWARE, SITE BOX, AND DOCUMENTATION ARE PROVIDED “AS IS.” We do not warrant that the Service will meet requirements, be uninterrupted or error-free, operate with Third-Party Applications, or result in permit approvals or compliance.
  1. Limitation of Liability

Our aggregate liability for all claims shall not exceed the fees You paid to Us in the twelve (12) months preceding the claim. In no event shall We be liable for indirect, consequential, incidental, special, or punitive damages (including lost profits, business interruption, loss of data, or permit denials), even if advised of the possibility.

  1. Indemnification

You shall indemnify, defend, and hold harmless Us, Our affiliates, and their officers, directors, employees, and agents from claims, damages, or expenses arising from:
(a) Customer Data (including inaccuracy, infringement, or non-compliance);
(b) Your misuse of the Service or Site Box;
(c) Your breach of this Agreement; or
(d) Third-party claims relating to the Service or Software.

Indemnification obligations survive termination.

  1. Term & Termination

This Agreement begins on the Effective Date and continues during the Subscription Term. Either party may terminate for material breach not cured within thirty (30) days after written notice. Upon termination, access will cease, and We may delete Customer Data after a reasonable period.

  1. Disputes
  • Negotiation. The parties shall attempt in good faith to resolve disputes before initiating arbitration.
  • Governing Law & Arbitration.  This Agreement and all matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina, without giving effect to its conflict of laws provisions. Any legal suit, action, or proceeding arising out of or related to this Agreement and all contemplated transactions shall be instituted exclusively in the state or federal courts of Greenville County, South Carolina. Each party irrevocably: (a) submits to the exclusive jurisdiction of such courts; and (b) waives any objection to such courts based on venue or inconvenience; and (c) waives any right to trial by jury. Service of process, summons, notice or other document by certified or registered mail, return receipt requested and postage prepaid shall be effective service of process for any suit, action, or other proceeding brought in any such court.
  1. Export

The Service is subject to U.S. export laws. You shall not export or re-export the Service or related technical data in violation of such laws.

  1. Confidentiality

You shall protect Our confidential information with the same degree of care You use for Your own, but not less than a reasonable standard. Confidential information excludes public information, information lawfully received from third parties, or disclosures required by law (with notice).

  1. General Provisions
  • Force Majeure. We are not liable for delays caused by events beyond Our reasonable control.
  • Relationship. This Agreement does not create a partnership, joint venture, agency, or any other form of joint enterprise or fiduciary relationship between the Parties.
  • Assignment. You may not assign this Agreement without Our prior consent. We may assign in connection with a merger, acquisition, or sale upon written notice.
  • Severability. If any provision is unenforceable, the remainder remains effective.
  • Changes to Terms. We may update these Terms by posting on Our website and providing notice; continued use constitutes acceptance.
  • Entire Agreement. This Agreement constitutes the entire agreement and supersedes all prior communications.
  • Headings. Section headings are for reference only.
  • Equitable Relief. Breach of this Agreement may cause irreparable harm; We may seek injunctions or other equitable relief.
  • Notices. Notices must be delivered in writing, in person, or by mail/courier to the intended recipient’s address on file.
  1. Contact

Digital Site Box, Inc.
2 W Washington St
#200
Greenville, SC 29601
billing@digitalsitebox.us
864-891-4921