Privacy Policy - Digital Site Box

Digital Site Box Privacy Notice
Last modified: 11/5/25

Introduction

Digital Site Box, LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites digitalsitebox.us, home.digitalsitebox.us, or godigitalsitebox.us (our “Websites“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On the Websites.
In email, text, and other electronic messages between you and the Websites.
From publicly available sources and third parties.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
Information collected from you offline.

It does not apply to information collected by:

Our customers (e.g., developers, builders, municipalities) including information contained in any documents or messages that they choose to upload to the platform. To learn more about our customers’ practices for collecting, using, maintaining, protecting and disclosing that information, please visit the customer’s privacy policy or contact them directly.
Us offline or through any other means, including on any other website operated by Company or any third party.
Any third-party website, including through any application or content, that may link to or be accessible from or through the Websites.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using the Websites, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Websites are not intended for children under 18 years of age. No one under the age of 18 may provide any personal information to the Websites. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Websites. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at billing@digitalsitebox.us.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, including information:

By which you may be personally identified, such as name, postal address, email address, or telephone number (“personal information“);
That is about you but individually does not identify you, such as geolocation; and/or
About your internet connection, the equipment you use to access our Websites, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, including social media networks.
From third parties, for example, our business partners or service providers.

Information You Provide to Us

The information we collect on or through our Websites may include:

Information that you provide when you engage with the Websites, set up an account, sign up for or engage in our services, register for events, request a demonstration, contact customer support via telephone, email, or chatbot, engage with our social media pages, or sign up for emails. This information includes name, email, address, phone number, company name.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research or customer satisfaction purposes.
Details of transactions you carry out through our Websites and of the fulfillment of your orders. You may be required to provide financial information, such as credit card, debit card, or bank account number before placing an order through our Websites.
Your search queries on the Websites.
Information on any referrals you provide as part of our referral program.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, search requests, referring/exit pages, pages viewed, time and duration of visits, and geolocation.
Information about your computer and internet connection, including your IP address, operating system, browser type, and device type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See Your Choices About How We Use and Disclose Your Information for information on how you can opt out of behavioral tracking on the Websites.

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Websites according to your individual interests.
Speed up your searches.
Recognize you when you return to our Websites.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Websites and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Information We Collect From Third Parties

The information we collect from third parties may include:

Publicly available information from social media sites.
Business to business contact information from lead generation platforms.

This information is collected for our internal marketing and advertising purposes.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Websites and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your subscription.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Websites or any products or services we offer or provide though it.
To advertise or market to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Digital Site Box, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Digital Site Box, LLC about our Websites’ users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We do not respond to Do-Not-Track signals at this time; however, we have provided below some information regarding mechanisms to provide you with better control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Google Analytics collects personal data through the Websites, including through the use of cookies. For information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en&fg=1.

Third parties, including Google, may place and read cookies on your browser, or use web beacons to collect information in connection with ad serving on the Websites. Our partners may collect personal information for personalization of ads and use cookies for personalized and non-personalized advertising and measurement. Ad serving may be based on users’ visits to our Websites or other websites on the Internet, and your activity may be tracked over time and across websites. You may opt out of personalized ads from Google by visiting the Google Ads Settings web page at: http://www.google.com/ads/preferences/.

We use HubSpot to collect data on your website visits, online chat interactions, and the success of our advertising campaigns. For information on how HubSpot collects, shares, and uses data, please visit: https://legal.hubspot.com/privacy-policy. You may opt out of certain data collection and sharing by HubSpot by visiting the HubSpot privacy preferences page at: https://www.hubspot.com/hubspot-privacy-preferences.
We use Stripe, Inc. to securely process payments on our Websites. Stripe collects data including browser and network information and certain transaction metadata. For more information on how Stripe collects and handles your personal information, please visit Stripe’s Cookie Policy at: https://stripe.com/legal/cookies-policy and Privacy Policy at: https://stripe.com/privacy.
We may use a third-party business intelligence platform (Apollo) to identify sales leads, personalize messaging, and launch marketing campaigns. For more information about their privacy practices and your rights with respect to your information in their database, please see their privacy policy at: https://www.apollo.io/privacy-policy.

Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our products or services, you can opt-out by selecting the opt-out link in any promotional email we send to you or at any other time by sending us an email stating your request to billing@digitalsitebox.us. This opt out does not apply to information provided to the Company as a result of a product purchase, product service experience, or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website. You can also visit the Digital Advertising Alliance’s website to use its Consumer Choice Tools.

Data Security and Retention

The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.

We retain your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this privacy policy; and (iii) as necessary to comply with our legal obligations, resolve disputes, and enforce any agreements.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Websites’ home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, if provided, and for periodically visiting our Websites and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

billing@digitalsitebox.us

Digital Site Box, LLC

2 W Washington St #200

Greenville, SC 29601